Terms of Service

• "We", "us", "the Company" means [ENTITY LEGAL NAME], a [STATE] [entity type] with its principal place of business at [ADDRESS], operating as United Rips.
• "You" means the individual who creates an account or makes a purchase.
• "Platform" means our website, web app and any related services.
• "Item" means a specific physical collectible product that we own and hold in our vault at the time it is placed in a Pack. Items are factory sealed trading card products (for example booster packs, booster boxes, bundles and Elite Trainer Boxes) and, where a Pack says so, individual trading cards, graded or raw as stated.
• "Pack" (shown on the site as a "chest") means an offer of Items at a fixed price per unit, where each unit sold corresponds to exactly one Item. A "Limited Pack" is a fixed, published set of Items. An "Always-Available Pack" is restocked over time and publishes odds by value range instead of a fixed set.
• "Pull" means the specific Item assigned to you when your purchase of a Pack unit is completed.
• "Reveal" means the on-screen presentation of your Pull.
• "FMV" means the fair market value we assign to an Item using the method published at /how-we-price.
• "Store Credit" means a balance on your account that can be used to buy Packs and pay shipping fees on the Platform, and "Promotional Credit" means Store Credit we grant you without payment.
• "Vault" means our secure storage of Items you own.

1. You must be at least 18 years old. You will be asked to confirm your age before your first purchase and we may require proof of age or identity at any time.
2. The Platform is offered only to residents of the United States who are physically located in the United States when purchasing.
3. You may not purchase from, or have Items shipped to, the following states: Nevada (NV), Washington (WA). We check your location at purchase and your shipping address at shipping, and we may add or remove states at any time. Purchases made in violation of this section are void and will be refunded to the original payment method.
4. You may hold only one account. Accounts are personal and may not be shared, sold or transferred.
5. You may not use the Platform if you are subject to United States sanctions or are on any government restricted party list.
6. We may refuse, suspend or close any account at our discretion, including where we believe these terms have been violated.

1. A specific physical Item. When you buy a Pack unit you are buying one specific Item from that Pack. That Item is assigned to your order at the moment payment is confirmed, using the selection method published at /fairness. Title to the Item passes to you at that moment, subject to payment clearing.
2. The Reveal is a presentation. The Reveal shows you the Item already assigned to your order. It does not determine, alter or delay the assignment. You may skip the Reveal at any time. The Item is yours whether or not you watch the Reveal.
3. Not a contest, sweepstakes, raffle, lottery or prize game. Every Pack unit results in an Item. There is no outcome in which you receive nothing, cash, or a prize. Selling an Item back to us, and any payout of the resulting credit, is a separate sale that you choose to make after you own the Item. We do not offer, and you are not purchasing, a chance to win anything.
4. Not an investment. Items are collectibles. Their value can go down as well as up. The FMV of the Item you receive may be less than the price you paid for the Pack unit. We make no representation that any Item will hold or gain value or can be resold at any price.
5. Condition and authenticity. Sealed Items are sold factory sealed, as we received them; we do not open, reseal or alter them, and we do not guarantee the contents of any sealed product. Outer packaging can show minor shelf wear. A graded Item is encapsulated by the named grading service under the certification number shown; we do not regrade it or guarantee the grading service's assessment.

1. For a Limited Pack, before you purchase we show the number of Items remaining, the number and percentage of remaining Items in each value tier, the average FMV of remaining Items, and the lowest and highest FMV remaining. Its odds change as Items are sold, and the tier an Item sits in follows its current FMV. We do not add Items to a published Limited Pack. If we close a Limited Pack early, its unsold Items return to our stock and its seed is published so every Pull can be checked.
2. For an Always-Available Pack, before you purchase we show each value range, the live probability of receiving an Item in that range, the lowest and highest value you can receive, and the most valuable Items available. Each unit is filled by first selecting a value range by those probabilities, then selecting an Item in that range at random from the Items in the Pack at that moment. We also show every product in the Pack and, where the Pack shows them, how many of each are in stock. An Always-Available Pack is restocked over time, including with Items other buyers sold back to us. We may add or remove Items and change prices and odds at any time; changes apply only to later purchases. If a range has no Items available, it is skipped: on a Pack with fixed odds the remaining probabilities scale in proportion, and on a Pack with auto odds the probabilities are solved again from the Items in the Pack, aiming the average value of a unit at the published target share of the price as closely as the stock allows. A Pack with auto odds is not sold while its average unit value would be above its price. The probabilities applied to your unit are the live ones at the moment your payment is confirmed, and they are recorded with your Pull. Where a Pack offers odds modes (Normal, High, Max or 50/50), each mode has the same price and aims at the same average value per unit, shows its own probabilities before you buy, and the mode you choose is recorded with your Pull. Probabilities are the same for every buyer who picks the same mode and never depend on your account, history or spending. The method is described at /odds.
3. The odds shown to you at checkout are recorded on your order, and the odds actually applied when your payment is confirmed are recorded on your Pull. Both remain visible to you.
4. FMV is our estimate, produced by the method published at /how-we-price. It may differ, in either direction, from prices on any marketplace or from the price at which you could buy or sell the Item. We update FMV periodically and it can change between the time you view a Pack and the time you purchase.
5. Pack prices are shown in US dollars and include any applicable platform fees. Sales tax, if any, is charged when an Item ships to you, as described in Section 7.

1. Items you own are held for you in our Vault at no charge. We hold them as custodian on your behalf; you remain the owner.
2. Vaulted Items are insured while in our custody against loss, theft and damage up to their FMV at the time of loss, under a policy we maintain. We will replace the Item with an equivalent Item or credit your account with the insured amount, at our option.
3. An Item stays in your Vault for the Decision Window described in Section 5. You can request shipment at any time during that window, subject to Section 7. Identity verification and a shipping address are needed to ship, so allow time for them.
4. Items not requested for shipment by the end of the Decision Window are sold back automatically as described in Section 5. Items already requested for shipment are held until they ship.
5. You may give an Item in your Vault to another account by entering its email. Ownership passes to that account when you confirm, and cannot be reversed. A gifted Item has no buyback offer and is not sold back automatically; it stays in the recipient's Vault until they ship it.
6. We may move the Vault or change our custodial provider with notice to you. Your ownership is unaffected.
7. Your full pull history, including Items you sold back or shipped, stays visible in your account with its proof for as long as your account is open.

1. Each Item ships separately, in its own package with its own tracking. The shipping fee for each Item is the actual cost of its shipping label: a live carrier rate for that Item's packed weight and box size to your address, including insurance for the Item's value (and signature confirmation for Items valued at $500 or more). We use the lowest rate available when you request shipment and buy that label at that time, with no markup. Where we are required to collect sales tax in the state you ship to, sales tax is charged when you request shipment, calculated on the price you paid for the Pack unit the Item came from and, where that state taxes delivery, on the shipping fee. The carrier, fee and tax for every Item are shown before you confirm. If a shipment is canceled before it ships, its shipping fee and sales tax are returned to your account.
2. All shipments are sent with tracking and insured for the FMV of the contents at the time of dispatch.
3. Before your first shipment you must complete identity verification through our verification provider. We ship only to addresses in the United States, and not to addresses in the states listed in Section 2. Shipments to freight forwarders or mail drops may be refused.
4. Risk of loss passes to you on delivery to the address you provided. If a shipment is lost or arrives damaged, notify us within 7 days of the carrier's delivery date (or, for a lost shipment, within 14 days of dispatch) with photographs where applicable, and we will file the insurance claim and, once resolved, replace the Item with an equivalent Item or credit your account with the insured amount, at our option.
5. Once an Item has shipped, the buyback offer, if still open, lapses.

1. We accept the payment methods shown at checkout, processed by third-party processors under their own terms. We do not store full card numbers.
2. You authorize us to charge the total shown at checkout. You must be the authorized holder of the payment method.
3. If a payment is disputed or reversed after an Item has been assigned to you, we may cancel the order, reverse any Store Credit issued, reclaim or withhold the Item, and pause payouts from your account until the matter is resolved.
4. If a Pack sells out or becomes unavailable after you start a card checkout but before your payment is confirmed, no Item is assigned and your payment is refunded in full to the original payment method.
5. Prices may change at any time; the price shown at checkout is the price you pay.

1. Because each Pack unit is a randomized sale of a specific Item from a Pack with published odds, all purchases are final. We do not accept returns, exchanges or cancellations, and we do not refund because the Item you received has a lower FMV than the Pack price or than you hoped.
2. Error carve-out. If the Item you receive was mis-described on the Platform (for example the wrong product, card, grade, grading service or certification number), or a platform error caused you to receive something other than what the Pack and its published selection method should have produced, report it to us within 3 business days of the Reveal (or of delivery, for a physical defect not visible in the Reveal). We will, at our option, replace the Item with the correctly described Item or an equivalent Item, or credit your account with the greater of the Pack price and the FMV of the Item as described. This is your sole remedy for such errors.
3. Where we cancel an order, for example because a purchase was made from a blocked state or by an ineligible person, we refund the payment to the original method and the Item is not assigned.
4. Nothing in this section limits rights you have under law that cannot be waived.

1. You are responsible for keeping your login secure and for everything done through your account.
2. You must provide accurate information and keep it current, including your state of residence.
3. No staff purchases. Our owners, employees, contractors and their household members may not purchase Packs. Staff accounts are blocked from purchasing, and any such purchase is void.
4. You may not use bots, scripts, automated tools, multiple accounts, VPNs or proxies to evade location checks, or any method to gain an advantage in purchasing, to exceed limits, or to interfere with the Platform.
5. You may not attempt to reverse engineer, probe or attack the Platform, scrape it, or resell access to it.
6. In chat, be respectful. No harassment, hate, spam, links, trading or selling, or sharing personal information. We may hide messages and mute or close accounts that break these rules.
7. You may not use the Platform for any unlawful purpose or in any way that would cause us to violate law or a payment processor's rules.
8. We may suspend or close accounts, cancel orders and withhold Store Credit obtained in violation of this section.

1. You can set daily and weekly spend limits and take a break from purchasing for a period you choose from your account page. Limits and breaks are enforced at checkout, and open checkouts count toward limits. Lowering a limit takes effect immediately; raising or removing one takes effect after 24 hours. A break cannot be shortened or lifted once started, including by our staff.
2. You can ask us to exclude you from purchasing for a longer or indefinite period by contacting us at the address in Section 20.
3. Information about these tools and resources for anyone concerned about their purchasing is at /responsible.

1. You are responsible for any taxes arising from your purchases, from accepting a buyback offer, or from any later sale of an Item, other than sales tax we collect when an Item ships.
2. We may request tax forms and report to tax authorities where required by law.

1. The Platform, including its software, design, text and images, is owned by us or our licensors. You receive a limited, revocable, non-transferable licence to use it for personal, non-commercial purposes in accordance with these terms.
2. Product names, card names, set names, character names, artwork, publisher marks and grading service marks belong to their respective owners. We are not affiliated with, sponsored by or endorsed by any card publisher, manufacturer or grading service.
3. Content you post (such as a share page caption) remains yours; you grant us a licence to display it on the Platform.

1. THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT PERMITTED BY LAW WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, EXCEPT AS EXPRESSLY STATED IN SECTIONS 3, 6, 7 AND 9.
2. WE DO NOT WARRANT THAT FMV REFLECTS THE PRICE AT WHICH ANY ITEM CAN BE BOUGHT OR SOLD, OR THAT THE PLATFORM WILL BE UNINTERRUPTED OR ERROR-FREE.
3. TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA OR GOODWILL, ARISING FROM YOUR USE OF THE PLATFORM.
4. TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE PLATFORM WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE AND (B) THE FMV OF THE ITEM AT ISSUE.
5. Some states do not allow certain limitations; in those states the limitations apply to the extent permitted.

1. Informal resolution first. Before starting arbitration, you agree to email us at [DISPUTES EMAIL] with a description of the dispute and the relief you seek, and to give us 45 days to resolve it. We agree to do the same before starting any claim against you.
2. Agreement to arbitrate. Any dispute, claim or controversy arising out of or relating to these terms, the Platform, or any purchase, that is not resolved informally, will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect. The Federal Arbitration Act governs this section.
3. Fees and location. Fees are allocated under the AAA Consumer Arbitration Rules and the AAA Consumer Due Process Protocol. The arbitration may be conducted by video, phone or written submissions; any in-person hearing will be held in the county where you live or another mutually agreed place.
4. Class action waiver. YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate claims of more than one person and may award relief only to the individual party seeking it. If this waiver is found unenforceable as to a particular claim, that claim will proceed in court and not in arbitration.
5. Mass arbitration. If 25 or more similar demands are filed by or with the assistance of the same counsel, the parties agree to a batching procedure under the AAA's mass arbitration supplementary rules or, if none apply, a bellwether process of 10 cases at a time, with the remainder stayed.
6. Exceptions. Either party may bring an individual claim in small claims court, and either party may seek injunctive relief in court for infringement or misuse of intellectual property.
7. 30-day opt-out. You may opt out of this arbitration agreement by emailing [DISPUTES EMAIL] within 30 days of first accepting these terms, with your name, the email on your account and a clear statement that you opt out of arbitration. Opting out does not affect any other part of these terms.
8. Jury waiver. To the extent a claim proceeds in court, YOU AND WE WAIVE ANY RIGHT TO A JURY TRIAL.
9. Changes to this section. If we change this section after you accept these terms, you may reject the change by emailing us within 30 days of the change, in which case the prior version applies to disputes arising before the change.

These terms and any dispute are governed by the laws of the State of [STATE], without regard to its conflict of law rules, and by the Federal Arbitration Act as to Section 15. Subject to Section 15, the state and federal courts located in [COUNTY, STATE] have exclusive jurisdiction.

1. We may update these terms. We will post the updated terms with a new effective date and, for material changes, notify you by email or on the Platform at least 14 days before they take effect.
2. Changes do not apply to orders completed before the effective date. Continued use of the Platform after the effective date means you accept the updated terms.

1. These terms, our Privacy Policy, and the disclosures at /odds, /fairness and /how-we-price are the entire agreement between you and us about the Platform.
2. If any provision is unenforceable, the rest remains in effect.
3. We may assign these terms in connection with a merger, acquisition or sale of assets. You may not assign them.
4. Our failure to enforce a provision is not a waiver.
5. We are not liable for delay or failure caused by events beyond our reasonable control.
6. Notices to you will be sent to the email on your account.

Where a free method of entry is required for any promotion, sweepstakes or giveaway we run, the free entry method, eligibility, entry period and odds will be published on the promotion page. No purchase is necessary to enter such a promotion, and a purchase does not improve your chances. Buying a Chest is a purchase of a specific physical product, not an entry into a promotion.

[ENTITY LEGAL NAME]
[STREET ADDRESS]
[CITY, STATE ZIP]
Support: [SUPPORT EMAIL]
Disputes and arbitration opt-out: [DISPUTES EMAIL]