Privacy Policy
How United Rips collects, uses, shares and protects information about you.
Effective date: [DATE]. Last updated: [DATE]. Controller: [ENTITY LEGAL NAME], [ADDRESS].
1. What we collect
Information you give us
- Account: email address, name, phone number (optional), date of birth or age confirmation, US state of residence, and your sign-in tokens. We sign you in with a one-time link sent to your email; we do not store passwords.
- Orders and pulls: what you bought, when, the price, the payment method type and a processor reference (never a full card number), the random client seed your browser generated for the purchase, the items assigned to you, your buyback, vault and shipping decisions, and your store credit ledger.
- Shipping addresses you save, and the carrier and tracking details for shipments to you.
- Responsible collecting settings: spend limits and break periods you set.
- Support messages you send us.
Identity verification
- Before we ship, or before a PayPal or Venmo payout, we may verify your identity through Stripe Identity. You provide a government ID and a selfie directly to Stripe. Stripe processes the document and biometric data under its own privacy policy.
- We do not receive or store your ID document images, document number or selfie. We receive and store only the verification outcome (verified, pending or failed), a Stripe session reference, and, where needed to match the name on a shipping address, the verified name.
Information collected automatically
- IP address and inferred state: we record the state associated with your IP address at signup and at each purchase to comply with location rules, and we store it on the order.
- Device and usage data: browser type, pages viewed, approximate timing and referrers, collected through server logs and Vercel Web Analytics, which does not use cookies.
- Cookies: a session cookie to keep you signed in, a preference cookie for settings such as reduced motion, and a random device ID that helps us spot one person running several accounts. We do not use advertising cookies.
- Fraud signals: to stop one person from using several accounts to collect referral credit, daily rewards or payouts, we keep a scrambled (hashed) form of the IP addresses and device ID you use and of the fingerprint our payment processor gives each card. We cannot turn these back into your IP address or card number. They are only compared with other accounts.
- Audit records: security-relevant actions on your account (sign-ins, setting changes, purchases) with timestamps and IP addresses.
2. Why we use it
| Purpose | Examples | Legal basis |
|---|---|---|
| Provide the service | Create your account, process orders, assign and store items, show your vault, ship product, maintain your credit ledger | Contract |
| Legal and compliance | Age confirmation, state restrictions, identity verification before shipping, tax reporting, fraud and chargeback prevention, responding to lawful requests | Legal obligation, legitimate interest |
| Fairness and audit | Storing the client seed and proof for every pull so that pulls can be verified after the seed is revealed | Contract, legitimate interest |
| Communications | Sign-in links, order and shipping emails, buyback offer reminders, changes to terms, and, with your consent, product news | Contract, consent |
| Improve the service | Aggregate analytics, performance monitoring, error logs | Legitimate interest |
We do not sell your personal information and we do not share it for cross-context behavioral advertising.
3. Public and shared information
- The live feed shows recent pulls with a masked handle (for example the first letters of your name), the item and its tier. You are not identified by full name or email.
- If you share a pull, the share page at that link shows the item, the reveal replay and the masked handle to anyone with the link.
- The fairness data for a chest, published after the seed is revealed, includes each sold slot's proof: the purchase number, the client seed your browser generated, and the resulting slot. It does not include your name, email, order id or any account identifier.
4. Who we share it with
| Recipient | What | Why |
|---|---|---|
| Stripe | Payment details you enter on Stripe's checkout, email, order amount; identity documents you submit to Stripe Identity; for bank and debit payouts, the identity, bank or card and tax details you give Stripe directly, plus your email and payout amounts from us | Card payments, Apple Pay and Link, identity verification, bank and debit card payouts, dispute handling |
| PayPal | Order amount and reference; details you enter on PayPal; for payouts, the PayPal email or Venmo username you give us and the amount | PayPal and Venmo payments and payouts |
| Resend | Email address and message content | Sending sign-in links and transactional email |
| Hosting and database providers (Vercel, Railway) | All data stored or processed by the Platform | Running the service |
| Shipping carriers and insurer | Name, address, phone, declared value | Delivering and insuring your items |
| Pricing data providers | Card identifiers only; no personal data | Fair market value estimates |
| Professional advisers and authorities | What is necessary | Legal, tax and accounting obligations; lawful requests; protecting our rights |
Each processor acts under a contract that restricts its use of your data to providing its service to us. If we are acquired or merge, your data may transfer to the successor under this policy.
5. How long we keep it
- Account data: for as long as your account is open, then deleted or anonymized within [90] days of closure, except as noted below.
- Orders, pulls, ledger entries and proofs: 7 years after the transaction, for tax, accounting, chargeback and audit purposes.
- Identity verification outcome: for as long as your account is open plus [5] years. Document data is retained by Stripe under its policy, not by us.
- IP and state records: on orders, for the order retention period; in server logs, [30] days.
- Responsible collecting settings: a self-exclusion is kept for its full duration even if you close your account, so that it cannot be bypassed by re-registering.
- Audit logs: [2] years.
6. Your rights and choices
- Access and portability: you can see your profile, orders, vault and ledger in your account, and you can ask us for a copy of your personal data.
- Correction: update your name, phone, state and addresses in your account, or ask us to correct anything else.
- Deletion: ask us to close your account and delete your data. We will keep what Section 5 says we must keep and tell you what that is.
- Marketing: every marketing email has an unsubscribe link. Transactional emails (sign-in, orders, shipping, offer expiry, terms changes) are sent regardless.
- State privacy rights: residents of California, Colorado, Connecticut, Virginia, Texas, Oregon and other states with comprehensive privacy laws may have additional rights, including to opt out of sales or targeted advertising (we do neither) and to appeal a decision. We do not discriminate against you for exercising your rights.
- Do Not Track and opt-out signals: because we do not sell or share data for advertising, we treat a Global Privacy Control signal as a request to opt out of sale and sharing, which we already do not do.
To exercise any right, email [PRIVACY EMAIL] from the address on your account. We will respond within 45 days. We may need to verify your identity before acting.
7. Security
We use encryption in transit, encrypted storage with our hosting providers, access controls, audit logging and one-time sign-in links instead of passwords. No system is perfectly secure; if we learn of a breach affecting your data we will notify you as required by law.
8. Children
The Platform is for adults only. We do not knowingly collect information from anyone under 18. If you believe a minor has an account, contact us and we will close it and delete the data.
9. Changes
We will post any changes here with a new effective date and, for material changes, notify you by email or on the Platform before they take effect.
10. Contact
[ENTITY LEGAL NAME]
[STREET ADDRESS]
[CITY, STATE ZIP]
Privacy requests: [PRIVACY EMAIL]
See also our Terms of Service.